This Privacy Policy explains how 3D Pro Sales ("we," "us," "our") collects, uses, and shares information when you visit our websites, use our 3D building configurator, or use our sales platform (collectively, the "Services").
1. Information We Collect
- Information you provide. Name, email address, phone number, company details, and installation location details you enter when requesting a quote, saving a building design, booking a demo, or creating an account; price sheets, contacts, and business records our platform customers upload.
- Design and quote information. Building configurations, options, and pricing generated when you use the configurator.
- Usage information. Device type, browser, IP address, pages viewed, and interactions with the Services, collected via cookies and similar technologies.
- Communications. Messages you exchange through the Services (for example, email or SMS with a dealer), call logs, and support requests.
2. How We Use Information
- To provide the Services, including generating designs and prices, delivering quotes, and routing your request to the appropriate dealer or manufacturer.
- To respond to inquiries, schedule demos, and provide support.
- To operate, secure, and improve the Services, including analytics and product development.
- To send service and, where permitted, marketing communications. You can opt out of marketing at any time; reply STOP to opt out of text messages.
- To comply with law and enforce our Terms of Use.
3. How We Share Information
- With dealers and manufacturers. If you request a quote or save a design, your contact and design details are shared with the dealer or manufacturer fulfilling your request.
- With service providers. Hosting, communications (email/SMS), payment processing, and analytics vendors that process data on our behalf under contractual safeguards.
- With advertising platforms. We may use cookies and pixels (for example, Google or Meta) to measure ad performance. You can control cookies through your browser settings.
- Legal and safety. When required by law or to protect rights, safety, and the integrity of the Services.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Policy.
We do not sell your personal information.
4. Platform Customer Data
When dealers and manufacturers use our platform, they act as the controller of the customer records they store (contacts, leads, messages, orders). We process that data on their behalf to provide the Services. Individuals seeking access to or deletion of records held by a dealer should contact that dealer directly; we will assist our customers in honoring such requests.
5. Text Messaging
If you provide your mobile number, you may receive text messages related to your quote or inquiry. Message frequency varies; message and data rates may apply. Reply STOP to cancel or HELP for help. Consent to marketing texts is not a condition of purchase.
6. Data Retention & Security
We retain information for as long as needed to provide the Services and meet legal obligations, then delete or de-identify it. We use administrative, technical, and physical safeguards appropriate to the nature of the data; no method of transmission or storage is 100% secure.
7. Your Choices & Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain processing. To exercise these rights, contact us at the address below. We will not discriminate against you for exercising your rights.
8. Children
The Services are not directed to children under 13, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with an updated date.
10. Google User Data (Gmail and Google Ads)
Our platform allows a signed-in user to connect their own Google account so that the platform can send email on their behalf and report on their advertising performance. Connecting a Google account is optional and is never required to use the Services.
What we access. With the user's explicit consent we request only the following scopes: gmail.send (permission to send email as the connected account), userinfo.email (the email address of the connected account, so that the correct sending identity is displayed and recorded), and adwords (access to Google Ads campaign performance, used for reporting only). The Google Ads API publishes a single OAuth scope and offers no read-only variant; our integration issues reporting queries only and never creates, edits, or removes anything in a user's Google Ads account.
What we do not access. We do not request or receive permission to read, search, modify, or delete the contents of your Gmail mailbox. Our Gmail integration is limited to sending messages. We do not request gmail.readonly, gmail.modify, gmail.compose, gmail.metadata, gmail.settings, or the full mail.google.com scope.
How we use it. Gmail access is used solely to send messages that the user composes or triggers inside the platform — such as quotes, invoices, documents, and follow-ups — from that user's own address. Google Ads data is used solely to display that user's own campaign performance back to them inside their dashboard. We use raw and aggregated or anonymized Google user data only to provide and improve these user-facing features. We never use it for advertising, lending, credit assessment, profiling, or any purpose unrelated to the feature the user requested.
How it is stored and shared. OAuth tokens are stored encrypted on our servers and are used only to perform the actions described above. All traffic is encrypted in transit over HTTPS and access within the platform is role-based. We do not sell raw or aggregated or anonymized Google user data, and we do not transfer it to third parties — including data brokers and advertisers — except as strictly necessary to deliver the feature the user requested, or where required by law.
Artificial intelligence and machine learning. We do not use raw or aggregated or anonymized Google Workspace API user data to develop, improve, or train generalized or non-personalized artificial intelligence or machine learning models. We also do not transfer that data to any third-party service that would use it to develop, improve, or train its own artificial intelligence or machine learning models.
How to revoke access. A user may disconnect at any time inside the platform under Account Settings → Communications, or from their Google Account at myaccount.google.com/permissions. When access is disconnected or revoked, we delete the stored tokens.
Limited Use disclosure. 3D Pro Sales' use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. The use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.
11. Contact Us
Privacy questions or requests, including requests relating to Google user data: Tim@edd-agency.com. 3D Pro Sales, operated by Elite Digital Designs LLC, Mount Airy, North Carolina.